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Overview on the current status of the Feb. 24th ACE release

CBP-logo-1Following is an overview on the current stats of CBP’s latest ACE release, as summarized by our friends at NCBFAA …

CBP Update on February 24 ACE Deployment

Following the most recent ACE Deployment this past weekend, CBP is hosting daily support calls this week for the trade to report any problems or issues that are occurring due to the update. During the February 26 call, CBP noted that of the 41 claims submitted, only 6 have been accepted error free so far. For the other claims, filers are still working with CBP support staff to work through errors leading to rejections.

In a CSMS sent earlier today, CBP compiled a list of the most common issues users are currently experiencing. The list is as follows:

  • Errors when reporting values, including zeros, in the Entry Summary (AE) 90 Record field “Grand Total Other Revenue Amount”
  • Drawback – EGVUs are being rejecting incorrectly
  • Drawback – Rejecting when Claimant ID account status is frozen
  • Drawback – Privilege status rejections

Regarding “privilege status rejections,” if an issue over privilege status leads to an inappropriate rejection, you should contact the Drawback Specialist to manually correct the privilege status in ACE and add the privilege(s) back to the claim(s). Once added, the privilege status will be fixed for subsequent claims for that claimant.

CBP has notified the trade that they will provide additional information regarding these issues as they become available. The NCBFAA will continue to closely monitor the situation and update our members as these, and potentially other, issues get resolved.

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