CustomsNow | Your Direct Filing Solution.

Management Team

Karin E. Smith, Chief Executive Officer

Ms. Smith has 20 years of International trade, Customs compliance and direct filing experience. Most notably, she was the Project Lead in designing, developing and implementing a “best-in-class” direct filing program at Target Corporation. Karin has spent the last 10 years working specifically with direct filing in various capacities, and is an advocate of direct filing as a means to creating a highly successful, efficient and compliant import program. She is an active participant in AAEI, ICPA and OCWIT.

Jeffrey J. Smith, Chief Operating Officer and Chairman of the Board

Mr. Smith has over 19 years of finance and strategic business development experience with Fortune 500 companies. Jeff spent several years with Best Buy as a member of the Bestbuy.com executive team. Jeff then moved to Gateway Computers to manage their finance team for the Consumer Direct and Marketing teams. Most recently, Jeff has been independently consulting with companies in the areas of corporate financial planning and analysis, reporting and analytics and organizational design.

Robert J. Blackwell, Esq., VP and General Manger

Mr. Blackwell has 18 years of diverse experience, starting as an attorney for 9 years at several large firms. Rob also played a vital role in the launch of Bestbuy.com, and served as an executive with Gateway Computers. More recently, Rob has been providing consulting services to large corporations in areas of marketing, e-commerce, project management and more.

Melissa A. Harrington, VP, Professional Services

Ms. Harrington has over twelve years of international trade experience, most recently with the Big Four Accounting Firm, PricewaterhouseCoopers. There she spent the last 10 years working with clients in various industries from consumer electronics and automotive companies to consumer products and chemical firms. She has extensive experience with Customs audits and support, as well as, C-TPAT, FTZ Feasibility Studies, First Sale, NAFTA and export controls. She is also a member of WITOC, ICPA, and AAEI.